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Returns Policy

Please review our returns policy carefully before making a purchase, as we do not accept returns except under specific circumstances outlined below:

1. No Returns Accepted:
  - We do not accept returns for refunds or exchanges unless the received item is defective or damaged upon arrival.

2. Defective or Damaged Items:
  - If you receive a defective or damaged item, please contact our customer support team within 5 days of receiving your order.
  - We may require photo evidence of the defect or damage to initiate the resolution process.

3. Verification and Resolution:
  - Our team will review the reported issue and determine the appropriate resolution, which may include a replacement or refund.
  - We reserve the right to verify the defect or damage before authorizing any returns or refunds.

4. Exceptions:
  - Personalized, or custom-made may not be eligible for return unless they are defective or damaged upon receipt.
  - Returns requested due to change of mind, incorrect sizing, or similar reasons will not be accepted.

5. Return Shipping:
  - If a return is authorized for a defective or damaged item, we will provide instructions for return shipping.
  - Customers are responsible for the cost of return shipping unless the return is due to an error on our part.

6. Refunds:
  - Refunds for defective or damaged items will be issued to the original payment method used for the purchase.

7. Contact Us:
  - If you encounter any issues with your order or have questions about our returns policy, please don't hesitate to contact our customer support team. We're here to assist you.

By making a purchase with our company, you acknowledge and agree to abide by the terms and conditions outlined in this returns policy. Thank you for your understanding and cooperation.
Please note that this returns policy may be subject to change without prior notice.

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